Terms of Use
Effective from January 4, 2021
This document is an English translation of the Korean original. If there is any discrepancy between this translation and the Korean original, the Korean original prevails.
Korean original: 이용약관
Article 1 (Purpose)
The purpose of these Terms is to set forth, in compliance with the Framework Act on Telecommunications, the Telecommunications Business Act, the Personal Information Protection Act and its Enforcement Decree, the rights, obligations and responsibilities of the Clinic and Members and other matters necessary for using the Service in connection with the use of the Plan Dental Clinic Seoul | Gangnam Dental Clinic, Sinsa Dental Clinic website (hereinafter the “Website”) provided by Plan Dental Clinic Seoul | Gangnam Dental Clinic, Sinsa Dental Clinic (hereinafter the “Clinic”).
Article 2 (Definitions)
① “Service” means all services related to the Website that Members can use, regardless of the device on which they are implemented (including various wired and wireless devices such as PCs, TVs and mobile devices).② “Member” means a person who has agreed to these Terms and to the use of personal information on the Clinic's Website and who uses the services provided by the Clinic.③ “ID” means a combination of letters and numbers chosen by the Member and approved by the Clinic for identifying the Member and using the Service.④ “Password” means a combination of letters or numbers chosen by the Member to confirm that he or she is the Member matching the assigned ID and to protect confidentiality.⑤ “Posts” means writing, photos, videos, various files, links, etc. in the form of information such as symbols, text, voice, sound, images and video that the Member posts on the Service while using the Service.
Article 3 (Posting and Amendment of the Terms)
① These Terms take effect when they are posted on the Website, and the Clinic may amend the Terms to the extent that doing so does not violate relevant laws.② When the Clinic amends the Terms, it shall specify the effective date and the reasons for the amendment and post them on the Website together with the current Terms, in the manner described in the preceding paragraph, from 7 days before the effective date of the amended Terms until the day before the effective date.③ If a Member does not agree to the application of the amended Terms, the Clinic may not apply the amended Terms to that Member, and in this case the Member may terminate the use agreement.④ In the case of the preceding paragraph, the Clinic may terminate the service use agreement if it determines that it is impossible to continue providing the Service to the Member under the existing Terms alone.
Article 4 (Interpretation of the Terms)
Matters not set forth in these Terms and the interpretation of these Terms shall be governed by relevant laws or commercial practices.
Article 5 (Conclusion of the Service Use Agreement)
① The service use agreement is concluded when a person who wishes to become a Member (hereinafter the “Applicant”) agrees to the contents of these Terms and applies for membership, and the Clinic accepts the application.② In principle, the Clinic accepts Applicants' applications to use the Service. However, the Clinic may refuse to accept, or subsequently terminate the use agreement for, any application that falls under any of the following.1. Where the Applicant has previously lost membership under these Terms; provided, however, that this does not apply if the Applicant has obtained the Clinic's approval for re-registration2. Where the application is not made under the applicant's real name or uses another person's name3. Where the application contains false information or omits information requested by the Clinic4. Where a child under 14 applies without the consent of a legal representative (parent, etc.)5. Where approval is impossible due to reasons attributable to the Applicant, or the application otherwise violates matters set forth in these Terms
Article 6 (Obligation to Protect Personal Information)
① The Clinic endeavors to protect Members' personal information as prescribed by relevant laws such as the Network Act and the Personal Information Protection Act.② Relevant laws and the Clinic's Privacy Policy apply to the protection and use of personal information. However, the Clinic's Privacy Policy does not apply to linked sites other than the Clinic's official site.
Article 7 (Notices to Members)
① When the Clinic gives notice to a Member, unless otherwise provided in these Terms, it may do so to the email address, etc. that the Member provided when concluding the service use agreement.② The Clinic may replace the notice under the preceding paragraph by posting the notice on the Clinic's bulletin board for 7 days or more.
Article 8 (Obligations of Members)
① Members shall not engage in any of the following acts.1. Registering false information when applying or making changes2. Stealing another person's information3. Altering information posted by the Clinic4. Transmitting or posting information (computer programs, etc.) other than information designated by the Clinic5. Infringing intellectual property rights such as the copyrights of the Clinic or other third parties6. Damaging the reputation of, or interfering with the business of, the Clinic or other third parties7. Disclosing or posting on the Service obscene or violent messages, images, sounds or other information contrary to public order and morals8. Using the Service for commercial purposes without the Clinic's consent9. Other illegal or unjust acts② Members shall comply with relevant laws, the provisions of these Terms, user guides, precautions announced in connection with the use of the Service and matters notified by the Clinic, and shall not engage in any other acts that interfere with the Clinic's business.
Article 9 (Obligations of the Clinic)
① The Clinic shall not engage in acts prohibited by relevant laws and these Terms or contrary to good morals, and shall make its best efforts to provide the Service continuously and stably.② The Clinic shall have a security system in place to protect personal information (including credit information) so that Members can use the Service safely, and shall publish and comply with its Privacy Policy.③ The Clinic shall endeavor to handle opinions or complaints raised by Members in connection with the use of the Service if it deems them justified. The Clinic informs Members of the handling process and results of the opinions or complaints they raise by email, the registered contact information, etc.
Article 10 (Provision and Change of the Service)
① The Clinic provides the following services.1. Appointment services provided through the Website2. Online consultation services provided through the Website3. Medical information services provided through the Website4. Other services determined by the Clinic② In principle, the Service is provided 24 hours a day, all year round.③ The Clinic may temporarily suspend the provision of the Service in the event of maintenance, inspection, replacement or failure of information and communications equipment such as computers, interruption of communications, or other substantial operational reasons. In this case, the Clinic notifies Members in the manner set forth in Article 7. However, if there are unavoidable reasons that prevent the Clinic from giving prior notice, it may give notice afterward.④ The Clinic may conduct regular inspections when necessary to provide the Service, and the regular inspection hours shall be as announced on the service screen.⑤ If there is a substantial reason, the Clinic may change the contents of the Service it provides according to operational or technical needs.⑥ The Clinic may modify, suspend or change the contents of services provided free of charge as required by the Clinic's policies and operations, and shall not provide separate compensation to Members for this unless otherwise specially provided in relevant laws.
Article 11 (Service Fees)
① The Service may be used free of charge by everyone registered as a Member.② If the Clinic begins charging fees for the Service, it shall announce the timing, policy and cost of the fees on the Service before charging begins.
Article 12 (Appointment Service)
① Members may use the appointment service through the Website if they wish.② All Members have a duty of good faith regarding appointments made in advance.③ The Clinic shall not bear any civil or criminal legal liability for any loss that may occur during a Member's use of the appointment service, except in cases of intent or gross negligence on the part of the Clinic.
Article 13 (Online Consultation Service)
① The online consultation service cannot under any circumstances replace actual medical practice such as actual treatment, diagnosis or surgery.② The Clinic endeavors to maintain security to the best of its ability so that the contents of Members' consultations are not leaked to third parties other than the consulting doctor and the service administrator. However, the Clinic shall not be liable for the disclosure or loss of consultation contents in the following cases.1. Where a password is leaked due to the Member's negligence2. Where the Member uses the 'Delete Consultation' function3. Where caused by natural disasters or other force majeure③ The contents of consultations conducted on the Website may be used for the following purposes in a form that does not identify any specific individual.1. Statistics and academic activities2. Where specially provided by law3. Use in FAQs and as basic data deemed necessary for the operation of the Clinic④ Answers to consultations are subjective answers based on the medical knowledge of each professional doctor and do not represent the views of the Clinic's Service.⑤ The Clinic may decline to provide part or all of the consultation service if a consultation is requested with any of the following contents.1. Where the same Member repeatedly requests consultation on the same matter2. Where consultation is requested using expressions contrary to common sense3. Where the consultation requested asks for a diagnosis4. Where consultation is requested on treatment costs, test costs, drug prices, etc.5. Where questions are asked to confirm information received from another medical institution6. Where a medical institution or its personnel are slandered (insulted) or defamed without reason
Article 14 (Medical Information Service)
① The contents provided through the Service are general overviews and are provided for informational purposes only. Information or consultations provided through the Service can never replace a medical diagnosis. Information or consultations provided through the Service are in no way intended to replace medical diagnosis, care or treatment. If you have any questions or concerns about your health, you should see an actual professional doctor for a diagnosis. Under no circumstances should you disregard a medical diagnosis or delay seeking diagnosis, care or treatment because of information provided through the Service.② The Clinic does not recommend any specific test, product or treatment mentioned in the Service. All personal opinions expressed in the Service are those of their respective authors.③ Accepting the information in this Service, or the opinions of professional doctors participating in the Service or of other Members or visitors using the Service, is entirely at the user's own discretion. Accordingly, the Clinic is not responsible for any damage, injury or other disadvantage arising from the use of any product, information, idea or instruction provided to Members.
Article 15 (Ownership of Copyright)
① Copyrights and other intellectual property rights in works created by the Clinic belong to the Clinic.② Members shall not, without the Clinic's prior approval, use information obtained through the Website for commercial purposes by modifying, reproducing, publicly transmitting (broadcasting), publishing, distributing, exhibiting it or by any other method, or allow third parties to use it.
Article 16 (Management of Posts)
① If a Member's Post contains content that violates relevant laws such as the Network Act and the Copyright Act, the rights holder may request suspension of posting, deletion, etc. of the Post in accordance with the procedures set forth in the relevant laws, and the Clinic shall take action in accordance with the relevant laws.② Even without a request from the rights holder under the preceding paragraph, the Clinic may take temporary measures, etc. regarding the Post in accordance with its policies and relevant laws if there are grounds to recognize an infringement of rights or if the Post otherwise violates the Clinic's policies and relevant laws.
Article 17 (Cancellation, Termination of Agreement, etc.)
① Members may apply to terminate the use agreement at any time through the information management menu on the initial screen of the Service, and the Clinic shall process the application immediately as prescribed by relevant laws, etc.② When a Member terminates the agreement, all of the Member's data is deleted immediately upon termination, except where the Clinic retains member information in accordance with relevant laws and the Privacy Policy.③ When a Member terminates the agreement, Posts written by the Member, Posts reposted by others and Posts registered on public bulletin boards are not deleted, so please delete them before withdrawing.④ The Clinic may terminate the use agreement without prior notice or suspend use of the Service for a set period if a Member engages in any of the following acts.1. Acts contrary to public order and good morals2. Acts related to criminal conduct3. Planning or carrying out use of the Service for the purpose of harming the national interest or the public interest of society4. Stealing another person's ID and password5. Damaging another person's reputation or causing them disadvantage6. Duplicate registration by the same user under a different ID7. Hindering sound use, such as by causing harm to the Service8. Other violations of relevant laws or the terms of use set by the Clinic
Article 18 (Limitation of Liability)
① The Clinic is exempt from liability for providing the Service if it cannot provide the Service due to natural disasters or equivalent force majeure.② The Clinic is not liable for any disruption in the use of the Service caused by reasons attributable to the Member.③ The Clinic is not liable for the reliability, accuracy, etc. of information, materials and facts posted by Members in connection with the Service.④ The Clinic is exempt from liability for transactions, etc. conducted between Members or between a Member and a third party through the Service.⑤ The Clinic is not liable in connection with the use of services provided free of charge unless otherwise specially provided in relevant laws.
Article 19 (Dispute Resolution and Jurisdiction)
① Disputes concerning any matters related to the use of the Service, other than those set forth in these Terms, shall be resolved by mutual agreement of both parties to the greatest extent possible.② If a lawsuit is filed regarding a dispute arising from the use of the Service, the Seoul Central District Court shall have exclusive jurisdiction as the court of first instance.[Addendum]These Terms apply from January 4, 2021 until new Terms are issued.